Case study

Chris’ tax debt repayment plan success story

Debt negotiation (tax debt)
Initial debt
~$50,000
Outcome
Negotiated repayment plan

Key results at a glance

Results that speak for themselves
$50,000
Total tax debt managed
1
Manageable ATO repayment plan
Zero
Further ATO collection actions

The challenge

Despite running an established family business, tough market competition and compounded cash flow pressures left Chris trapped in a stressful cycle of mounting tax debt.

Cash flow pressures

Intense industry competition put a severe strain on the company’s daily operational cash flow.

Using GST funds

To keep the business running and staff employed, Chris had to use funds originally set aside for GST, compounding his tax liabilities.

Mounting ATO debt

The tax debt quickly escalated to ~$50,000, creating an enormous financial burden for the business.

Risk of ATO action

The sheer volume of the debt and the risk of aggressive ATO collection action put the entire business and his employees’ livelihoods in jeopardy.

The solution

After reviewing Chris’s situation, we identified that a formal Debt Negotiation strategy with the ATO would provide immediate protection and a structured path to financial recovery.

Comprehensive financial assessment

We evaluated the family glass company’s cash flow constraints and the full extent of the $50,000 tax debt.

Expert negotiation

We took over communications and negotiated directly with the ATO, presenting a realistic case based on the business’s actual capacity to pay.

Tailored repayment strategy

We successfully secured an agreement for an upfront payment followed by a manageable monthly repayment plan that fit the business’s operational budget.

Future-proofing

We collaborated with Chris’s accountant to implement new, robust financial strategies to ensure the business’s ongoing compliance and cash flow health.

Why this approach worked

Getting started is easy and straightforward

Reason 1

Halted ATO collection action

By proactively negotiating with the ATO and establishing an agreed-upon plan, we immediately stopped any further aggressive collection actions, securing the future of the family business and protecting his employees.

Reason 2

Sustainable cash flow management

Instead of facing a crippling lump-sum demand, Chris now has a structured, manageable monthly repayment plan. This allows the glass company to continue operating successfully while systematically clearing the tax debt.

The result

Chris successfully entered into a formal ATO repayment plan, experiencing immediate relief from tax office pressure. The outcome eliminated the threat of forced closure, protected his staff, and provided a realistic, stress-free framework to get his business back in the black.

Before
After
Improvement
Total debt
$50,000 unmanaged ATO debt
Agreed repayment structure
Sustainable business budget
ATO action
Looming threat of collection
Collection actions stopped
Business and assets protected
Financial strategy
Using GST for operations
Implemented new strategies with accountant
Future-proofed financial management
Administrative burden
High stress and ATO pressure
Handled by our negotiation team
Time and focus returned to the business

Additional benefits

A comprehensive approach to your financial recovery

Protection for business assets and the livelihoods of employees

Mental clarity and significantly reduced stress

Improved daily cash flow management through newly implemented, professional accounting strategies

A restored, positive relationship with the ATO through consistent and structured repayments

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What our customers are saying

I recieved amazing help from Sharon. She helped me combine all my debt and work out a repayment that worked best for me. As a stay at home mother of 2, struggling to find work while studying, this has been a massive relief off my shoulders

Kaelahanne
Verified

Had the best experience with Jordyn, she has been so helpful and so easy to deal with. She really made something that seemed so hard feel so easy. 10/10 recommend

Matthew
Verified

I am extremely satisfied with the service Kylie provided. When I first came to you, I was struggling feeling frustrated, depressed and carrying so much stress. There were times during this past month that I felt like giving up, going through so much left me with little energy or drive to keep gathering documents and moving forward. But I am so deeply grateful Kylie was there every step of the way. She patiently guided me, walked me through every part of the process, and gave me 100% support exactly when I needed it most. Thanks to her care and dedication, I was finally able to get everything sorted and signed off today. I truly recommend this service to anyone needing help. Thank you so much, Kylie Bennison keep up the amazing work! Honestly, you deserve a gold medal for the difference you’ve made. I appreciate you more than words can say 🙏🏽✨

Laulauonuu
Verified

In particular I want to single out Connie for being kind and empathetic during this process.

Sara
Verified

Warranee was extremely helpful. Answered all my questions and made me feel at ease.

Kirsty
Verified

Sharon was so helpful through the whole process and made it so easy.

Danielle
Verified
Google

Very easy to deal with. Went above and beyond to help my situation. Would highly recommend.

Sheryl Edwards
Verified

Great communication,

Craig
Verified

They made me feel ok about making a mistake and gave me simple guidence to find a resaloution

Anonymous
Verified
Google

Joseph has been awesome, professional and a great help to me during my time of financial distress. He made the impossible possible. Nothing is too troublesome for him. The team are friendly and helpful as well. Highly recommend Joseph.

Esther Sia
Verified

Insanely supportive and helpful company. They’ve made the process super easy and fair, and have created a very manageable outcome. Mason and Ruth specifically in my case have both exceeded high levels of customer service.

Anonymous
Verified
Google

I have had a really great experience with revive financial. They have been extremely supportive and my support has been Mason throughout the entire process and she has been fantastic

Julie Hill
Verified

I really enjoyed my experience. Anette was incredibly helpful, friendly, and made everything easy to understand. They took the time to answer all my questions and provided excellent support throughout the process.

Chrystal
Verified

Fantastic service great help could not have done it without the whole team best choice i ever made thanks everyone that helped me achieve my debt free life

Ory
Verified

Understandingly considers real life circumstances and addresses personal situations with a target approach. Questions are well defined and realistic. Provides a great customer service with reliable and friendly staff. I highly recommend Revive Financial to anyone seeking financial assistance. Thanks

Walter
Verified

Connie has been so amazing to work with. She is so approachable and understanding and has made this process so smooth. She has helped above and beyond especially over the past 4 weeks with a traumatic experience I have been going through. I couldnt have done any of this without her support.

Michelle
Verified

Very easy process and very helpful customer service!

Jackson
Verified

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