More than just a job
As Australia’s leading provider or debt management services, Revive Financial consistently delivers the best outcomes for customers. The team combines deep industry expertise with a compassionate, practical and transparent approach to debt solutions. Each solution is designed to reduce financial stress, protect long-term financial wellbeing and create sustainable pathways forward, reflecting a strong commitment to the highest standards of integrity, compliance and customer care.
Induction and training
From day one, you’re supported with comprehensive induction and training to build your skills and confidence in navigating complex financial situations. Ongoing learning and development opportunities help you grow both personally and professionally as part of the Revive Financial team.
Career progression
Revive Financial supports career growth through internal opportunities and structured advancement pathways aligned with individual goals. Employees are empowered to develop and progress, strengthening both their own success and the organisation as a whole.
Work life balance
Enjoy the benefits of a 9-day working fortnight or flexible working arrangements designed to support your lifestyle. Your wellbeing is prioritised, giving you the balance you need to recharge, stay motivated, and perform at your best.
Job and career opportunities at Revive Financial
Take the next step in your financial services career with meaningful roles, structured training, and clear progression pathways at Australia’s leading debt management provider.
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Your life at Revive Financial
Revive Financial values a positive culture to help drive success. They offer perks that enhance both work and life outside the office.
Your wellbeing
Reset and recharge with the wellbeing benefits offered by Revive Financial. Join monthly wind-downs and regular staff social events so you can relax and unwind with your colleagues. We also give you an annual mental health day off work, no questions asked.
Your health
Breakfast is the most important meal of the day. We provide a selection of breakfast options to help fuel your body and mind for the working day.
Your wealth
We offer attractive base wages and bonuses to start but we always reward those who sing our praises.
Our core values
Professionalism
We are experienced, educated and qualified. We are not salesy or scammy.
Empathy
We are understanding and have emotional intelligence. We are not dismissive or un-listening.
Realism
We are honest in our assessment of someone’s situation. We are not depressing.
Sincerity
We are our well-intentioned, genuine selves. We are not clones or drones.
Non-judgmental
We are accepting of our customers and their circumstances. We are not superior or preachy.
Optimism
We are focused on a good outcome. We are not naive.
Reviews
I would like to say Thank you very much for helping me pay off all my debets. Thank you Thank you once again also to the manager who was looking after my account you have done a awsome job Thank you once again.
Very helpful and informative.
Amazing staff!! Process was quite effortless for a satisfying outcome. Thank you especially to Marisol
Revive has been fantastic. Always professional, understanding and supportive throughout the entire process. I am so grateful for their assistance. Thank you.
Good service
Very friendly staff and kept me updated every step of the way
I wouldn't think in million years I would be getting off from so many loans had to deal week by week until I found these beautiful lady Connie Vagras on Revive Financial. I just wanted to say thank you for getting me out of this situation. I have been struggling years and years trying to get my feet on the right spot. You're make my life alot more better now. You are so amazing with your services, very professional how you deal with the customers. We need more people like you in this world. Thank you so much for your assistance, and hope everything goes well in your future.
I had a wonderful experience working with Michelle. Her guidance was clear, patient, and genuinely supportive, making complex tasks feel manageable. She listened carefully, asked thoughtful questions, and provided practical solutions that boosted my confidence. I left the interaction feeling understood, valued, and well-equipped to move forward. Thank you, Michelle, for your excellent assistance!
Revive Financial was professional, helpful, and easy to work with. Their team (Annette) explained everything clearly and made the process simple and stress-free. Great customer service.
Excellent work/ people very helpful to everything and so professional.
I am very happy the service is so great specially with the broker who helped me with everything she very very good and work like professional Ms Tuanita Walsh Thank you so much
They helped me with my struggles so much and I really appreciated very much. Thank you to Nicolas (Nick) for all your help from the time i and my family went to Samoa to my father's funeral. You were able to hold all the payments until I got back. Thank you once again. Frances Leatua
I have been dealing with Nicole who has kept me in the loop throughout the journey and has kept me calm for what has been a stressful time in my life. No question has been ignored and at no point have I felt unsupported or lost. Nicole has been increadibly professional, transperant and only conveyed poistivity throughout my dealings with her. I would have no hesitation with recomending Revive or Nicole to any of my friends or family who need a way forward.
Kylie and Jesse have been very helpful and supportive
Anette was super helpful from start to finish. Compassionate and kind whilst offering different solutions.
Mason is very professional at her job and is very good explaining things to make it easy to understand
They are most helpful , very understanding and easy to talk to .
Excellent service and communication would highly recommend
Your too good
