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More than just a job

Revive Financial is a national company helping people take back control of their debts, to achieve a positive financial future. We support both individuals and businesses across Australia with debt management and lending solutions. Most importantly, our focus is on the person, not the problem. We want to see all Australians become free from the stress of negative debt. At Revive financial we provide a holistic and non-judgemental approach while offering positive and realistic solutions to individuals and businesses in debt. Whether someone is looking to manage their debt, find a loan or receive corporate insolvency advice, Revive Financial can assist.

We aim to provide a fulfilling and rewarding career to all our valued staff in a caring and supportive environment.

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Induction & Training

Embark on a journey of professional growth with our comprehensive training programs. We equip you with the necessary skills to navigate challenging financial situations, ensuring you feel confident and capable in your role. External training opportunities further enhance your knowledge, contributing to your personal and professional development.

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Career Progression

At Revive Financial, we foster a culture of continuous advancement. Internal promotions and career development opportunities are abundant, aligning with your individual goals. Your success is our success, and as you grow, so do we – together.

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Work Life Balance

Enjoy the benefits of a 9-day working fortnight and flexible working arrangements. We prioritise your well-being, allowing you to maintain a healthy work-life balance, ensuring you have time to recharge and deliver your best.

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Revive Financial has let me grow within myself and also within the team, the support received has been amazing. I have been promoted to team leader, allowing me to pass on my knowledge to others allowing them to assist even more people. I couldn’t imagine working anywhere else and why would you when the role is so rewarding.

– Meagan

Career Opportunities at Revive Financial

Customer Success Team Member

Noosa Heads or Brisbane

We are looking for a motivated and passionate individual to join our growing Customer Success Team.

Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer's preferred solution.

As a nationwide service provider, customer contact is generally via phone, email, and SMS.

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Your Responsibilities:

  • Provide exceptional customer service, representing Revive Financial with professionalism
  • Effectively explain solutions to customers, ensuring informed decision-making
  • Understand options for managing unmanageable debt, considering benefits and consequences
  • Communicate clearly and professionally with customers and stakeholders
  • Identify customer vulnerabilities and refer them to support partners for non-financial care
  • Collaborate with the Customer Success Team and other departments to achieve common goals
  • Participate in internal training and team-building events

The Role:

  • Respond to online enquiries in a timely manner, in some instances answer inbound calls (less than 5% of enquiries are inbound calls)
  • Clearly communicate with customers to understand their situation and the circumstances that led to their situation
  • Assess the financial situation of the customer by preparing a budget with the customer and their capacity to repay their debts
  • Review the customer’s budget and any surplus to assess whether a payment arrangement with their creditors is possible
  • Explain the options available to the customer based on their budget and individual circumstances and answer any questions
  • Assist the customer to select a preferred debt management or insolvency option
  • Gather further information and supporting documentation from the customer to support the application
  • Prepare the debt management application via an easy-to-use automated online software platform
  • This position would require you to work from the office located in Brisbane or Noosa

Skills Required:

  • Confident, positive communicator with high professionalism (both oral and written word)
  • Must be empathetic as we are dealing with vulnerable customers
  • Self-motivated, with a positive attitude and can work well in a team environment
  • Sound financial competency and the ability to understand a personal budget
  • Preferably have customer service, collections or banking experience or a solid background in office administration
  • Highly proficient computer skills and very good understanding of Microsoft applications

The Perks:

  • Flexible work hours, including an optional 9-day fortnight schedule
  • Enjoy a free day off for your birthday or any other day of your choosing
  • Incentives for being an advocate of Revive Financial
  • Monthly team wind-downs to relax and celebrate success
  • Exciting EOFY and Christmas staff events as tokens of gratitude
  • Smart casual dress code – no need for a suit and tie, and we provide comfortable Revive shirts and polos


A generous bonus structure based on positive customer reviews.

There is a clear progression framework with salary ranges based on skills and experience.

If you are available to work full time and are interested in the role please submit your cover letter and resume through SEEK.

Your Life at Revive Financial

Most of our lives are spent at work, so we want to make it a place you are happy to come to every day. Culture is important to us and we believe happy staff makes for a better, more successful business. Our location makes it easy to provide a number of perks to help enhance your work life and benefit your life outside of work.

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Your Wellbeing

Reset and recharge with the wellbeing benefits offered by Revive Financial. Join monthly wind downs and regular staff social events so you can relax and unwind with your colleagues. We also give you an annual free day off work, no questions asked!

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Your Health

Breakfast is the most important meal of the day. We provide a selection of breakfast options to help fuel your body and mind for the working day.

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Your Wealth

We offer attractive base wages and commissions to start but we always reward those who sing our praises. Take advantage of the referral bonuses and cash incentives for being an advocate of Revive Financial.

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I love working here because coming to work with a like-minded group of individuals is seriously motivational. Seeing what my colleagues do to help our clients really sets in stone the ethos we try to uphold professionally and personally on a daily basis.

– Jake

Our Core Values

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Our business ethics are based on integrity. We treat everyone with respect and honesty in the day-to-day operations of this business. We back up our promises, keep our commitments and deliver on what we say.

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In all our negotiations with clients and creditors we undertake to treat each person fairly and negotiate in good faith. We aim to achieve a positive solution which benefits all parties involved.

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Revive Financial is about transparency in all dealings – we disclose fully what we will do, how we will do it and what we will charge for it. Clients will not be misled, coerced or be subjected to misleading representations.

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Revive Financial can be relied upon to be available to solve problems, answer questions and provide support. We strive to deliver end-to-end solutions and will offer assistance, communication and transparency throughout the entire process to clients, creditors and stakeholders.

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By treating employees, clients, allied industry professionals in an ethical, fair and open way will create the loyalty that is paramount to the success of any organisation.

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We vow to remain at the forefront of innovation and continually challenge ourselves to offer more, and provide services and solutions where other financial companies can’t.

How Can We Assist You Today?

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Take Back Control Today!

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