More than just a job
As Australia’s leading provider or debt management services, Revive Financial consistently delivers the best outcomes for customers. The team combines deep industry expertise with a compassionate, practical and transparent approach to debt solutions. Each solution is designed to reduce financial stress, protect long-term financial wellbeing and create sustainable pathways forward, reflecting a strong commitment to the highest standards of integrity, compliance and customer care.
Induction and training
From day one, you’re supported with comprehensive induction and training to build your skills and confidence in navigating complex financial situations. Ongoing learning and development opportunities help you grow both personally and professionally as part of the Revive Financial team.
Career progression
Revive Financial supports career growth through internal opportunities and structured advancement pathways aligned with individual goals. Employees are empowered to develop and progress, strengthening both their own success and the organisation as a whole.
Work life balance
Enjoy the benefits of a 9-day working fortnight or flexible working arrangements designed to support your lifestyle. Your wellbeing is prioritised, giving you the balance you need to recharge, stay motivated, and perform at your best.
Job and career opportunities at Revive Financial
Take the next step in your financial services career with meaningful roles, structured training, and clear progression pathways at Australia’s leading debt management provider.
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Your life at Revive Financial
Revive Financial values a positive culture to help drive success. They offer perks that enhance both work and life outside the office.
Your wellbeing
Reset and recharge with the wellbeing benefits offered by Revive Financial. Join monthly wind-downs and regular staff social events so you can relax and unwind with your colleagues. We also give you an annual mental health day off work, no questions asked.
Your health
Breakfast is the most important meal of the day. We provide a selection of breakfast options to help fuel your body and mind for the working day.
Your wealth
We offer attractive base wages and bonuses to start but we always reward those who sing our praises.
Our core values
Professionalism
We are experienced, educated and qualified. We are not salesy or scammy.
Empathy
We are understanding and have emotional intelligence. We are not dismissive or un-listening.
Realism
We are honest in our assessment of someone’s situation. We are not depressing.
Sincerity
We are our well-intentioned, genuine selves. We are not clones or drones.
Non-judgmental
We are accepting of our customers and their circumstances. We are not superior or preachy.
Optimism
We are focused on a good outcome. We are not naive.
Reviews
Yes. From the moment my debt payment plan was approved, my experience with Revive Financial has remained very positive. Their case managers understand the human side of financial hardship and are always considerate, supportive and willing to discuss alternative arrangements when needed. The flexibility and consistency of their payment arrangements gave me the opportunity to stay on track and ultimately pay off my debt. I genuinely appreciate the support I received and would highly recommend Revive Financial to anyone experiencing financial hardship and looking for a compassionate and flexible service. Keep It Up
Revive are very good to work with always ringing to find out or to tell me how things are going very easy to understand
Connie was soooo amazing during my whole experience thus far, getting things for me sorted so promptly and speedy hasn't gone unnoticed. She a gem and really showed compassion in my situation which I was ashamed of but she is such a nice human (talked about our kids and lifes ups and downs) and it is nice to know that you do get the human touch when you are in difficulties at Revive Financial.
Amazing service
Extremely informative and clear on the process, impeccable phone manner and caring in nature
I reached out to Revive Financial a few weeks ago for help with my financial situation. I got paired up with Nick and i cannot say enough good about how helpful and professional he has been. He has handled my case from the beginning and made the whole process absolutely stress free. He responds quickly to any questions, provides regular updates, helps in any way possible and is a pleasure to work with. Thank you Nick for all your help and thank you Revive Financial. If you’re on the fence about reaching out for help with your financial situation don’t be. Reach out and they’ll make the process easy and stress free.
I’m happy that my case was handled properly and efficiently. Thank you so much. Annika Hamilton was so patient and accommodating. I a happy to refer Revive Financial to my friends and colleagues if they needed one. Many thanks. More power to your company. Much appreciated.
I would highly recommend Nick Smith from Revive Financial. Seeking help through a financially tough time he was nothing but supportive, and non judgemental, very on top of every detail and super efficient. Thanks Nick!
Staff truly care, answer every question, even the ones you didn’t think of. If you’re struggling with debt they’ll get your financial health back on track and you’ll feel like you can take control of your finances again. Incredible work, Francis has been great throughout my entire debt agreement and even now my debt Francis made sure I felt comfortable to approach them again if I need anything. 10/10
I had the pleasure of dealing with Connie Vargas she was exceptional 100 star rating✨️She explained the whole process thoroughly, friendly and very patient thank you Connie for your help very much appreciated🙂
Very friendly and easy to deal with. I was feeling very overwhelmed and Revive helped me put my finances back into manageable payments.
Cassandra has been fantastic to deal with and has made the process as seamless as possible. At a time when things felt completely out of my control, I greatly appreciated Cassandra’s assistance and genuine care and understanding.
Great friendly and helpful service 👌
Excellent customer service all the way from start to finish. Thank you very Mr Nick Smith. Will for sure recommend this company and its services & products. Kindly. Jack
very easy to contact and very fast response
Very easy to chat with and helped me understand everything i needed
I came to them 3 years ago, lost, in debt and didn’t see a way out. They immediately helped me and supported me. My repayments were tailored to my situation and they helped lower my cost phenomenally. Today I’ve finally finished with Revive a new person without debt due to their support and I can’t thank them enough and my financial future is looking very positive thanks to Revive. A big thank you to everyone who has helped me over these 3 years and a big shoutout to Francis for taking over my case and ending it with a positive note.
Very polite, clear, and understanding. Helped usbin a difficult situation
Very caring, helpful and efficient. Nothing was a problem Extremely supportive and payments were tailor made.
