More than just a job
As Australia’s leading provider or debt management services, Revive Financial consistently delivers the best outcomes for customers. The team combines deep industry expertise with a compassionate, practical and transparent approach to debt solutions. Each solution is designed to reduce financial stress, protect long-term financial wellbeing and create sustainable pathways forward, reflecting a strong commitment to the highest standards of integrity, compliance and customer care.
Induction and training
From day one, you’re supported with comprehensive induction and training to build your skills and confidence in navigating complex financial situations. Ongoing learning and development opportunities help you grow both personally and professionally as part of the Revive Financial team.
Career progression
Revive Financial supports career growth through internal opportunities and structured advancement pathways aligned with individual goals. Employees are empowered to develop and progress, strengthening both their own success and the organisation as a whole.
Work life balance
Enjoy the benefits of a 9-day working fortnight or flexible working arrangements designed to support your lifestyle. Your wellbeing is prioritised, giving you the balance you need to recharge, stay motivated, and perform at your best.
Job and career opportunities at Revive Financial
Take the next step in your financial services career with meaningful roles, structured training, and clear progression pathways at Australia’s leading debt management provider.
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Your life at Revive Financial
Revive Financial values a positive culture to help drive success. They offer perks that enhance both work and life outside the office.
Your wellbeing
Reset and recharge with the wellbeing benefits offered by Revive Financial. Join monthly wind-downs and regular staff social events so you can relax and unwind with your colleagues. We also give you an annual mental health day off work, no questions asked.
Your health
Breakfast is the most important meal of the day. We provide a selection of breakfast options to help fuel your body and mind for the working day.
Your wealth
We offer attractive base wages and bonuses to start but we always reward those who sing our praises.
Our core values
Professionalism
We are experienced, educated and qualified. We are not salesy or scammy.
Empathy
We are understanding and have emotional intelligence. We are not dismissive or un-listening.
Realism
We are honest in our assessment of someone’s situation. We are not depressing.
Sincerity
We are our well-intentioned, genuine selves. We are not clones or drones.
Non-judgmental
We are accepting of our customers and their circumstances. We are not superior or preachy.
Optimism
We are focused on a good outcome. We are not naive.
Reviews
Very helpful and eased a lot of my financial stress
The folks here have been very helpful. I couldn't be happier.
Thank you to Sarah who was amazing through the whole process
The stress lift was instant, the only mistake was me , i should have reached out sooner , life changing . THANK YOU THANK YOU
All relativlly smooth
Revive Financial are a professional company, providing excellent services and advice. Their staff are friendly and providing excellent financial reviving services.
Revive financial were magnificent in the way that they were able to sort everything out for me and all the support and help throughout. If you ever need assistance please I thoroughly recommend them.
Amazing customer service and made the whole situation so easy for me, do reccomend
I found the process a bit overwhelming but was put at ease, with the service I received. I thought it would be a difficult process but with a lot of guidance and patience from Revive the overall experience was great.
I honestly can’t thanks Cloe night, she was patient, caring and thorough. I felt supported and that she really cared! This has changed my life, I no longer have the stress of where I will find the money to pay my debts! Thank you from the bottom of my heart 🙂
Sarah has been very helpful and quick with responding great to work with
I cannot thank Revive financial enough for their life changing help. From the very first phone call, Nick Smith was incredible empathetic , patient and professional. They took away the crushing weight of my debt and made me feel cared for rather than judged. Highly recommended Revive financial and Nick Smith😊
Really positive experience. Very helpfulful and my many question were always answered very fast
I can’t recommend Revive highly enough. Before contacting them, I felt like I was drowning in debt and had no idea where to start. The stress was overwhelming, and I was embarrassed about my situation. From the very first conversation, the team made me feel comfortable and never judged me. They explained everything in simple terms and made the whole process incredibly easy to understand. What I thought would be complicated and stressful turned out to be straightforward and manageable. The biggest surprise was how quickly the weight started to lift off my shoulders once I had a plan in place. The process wasn’t embarrassing at all—in fact, it was a huge relief talking to people who genuinely wanted to help. If you’re struggling with debt and feeling overwhelmed, don’t put it off. Reaching out to Revive was one of the best decisions I’ve made
Cloe was amazing
Staff are friendly and very helpful. Got me through a tough financial time …. Highly recommended
Outstanding Customer Service
Mason was incredibly amazing and so understanding. It made everything go so much smoother
They are fantastic to work with. Efficient and professional with caring about your situation. Every step of the way is explained and you feel like you're able to breathe again. Great 👍
