How Amy secured hardship relief on her debts while navigating homelessness
Amy’s story
Facing severe financial distress, Amy and her two children were living out of their car while waiting for secure housing. She was struggling to keep up with $550 in monthly repayments towards a secured personal loan and 'Buy Now, Pay Later' debts. Despite creditors rarely offering hardship relief on secured debts, we advocated strongly on Amy's behalf. We successfully negotiated a Revive Temporary Hardship Plan (THP), providing her with immediate relief from repayments so she could prioritise securing safe accommodation for her family.
Age
31 years
Employment status
Part-time employed
Location
New South Wales
Household type
Single mother, 2 dependents
Employment
Personal care worker
The challenge
Despite working and receiving Centrelink support, a severe housing crisis and unmanageable debt repayments left Amy trapped in an incredibly vulnerable situation.
The solution
Comprehensive financial assessment
Practical guidance
Tailored solutions
Complete transparency
The result
Amy successfully entered a Revive Temporary Hardship Plan in January. This immediately stopped her unaffordable $550 monthly repayments, removed the stress of creditor harassment, and gave her the crucial financial breathing space needed to focus entirely on finding safe, stable housing for herself and her children.
Pausing high-interest payday loans
Losing his job left Nick, a single father, overwhelmed by $10,000 across eight debts – mostly high-interest payday loans – with $3,000 in monthly repayments he could no longer afford. With no assets and relying on Centrelink, traditional debt solutions weren’t the right fit. We secured a Temporary Hardship Pause, giving him a 3-month break from all repayments so he could focus on getting back into work.
Securing short-term payment relief
Unexpected cost of living pressures left Tom, a full-time sales professional, overwhelmed by $5,500 across four payday loans. With no assets and no path to refinancing, we secured a Temporary Hardship Program, getting all creditors to approve a significantly reduced payment plan. His monthly repayments dropped from $850 to just $200, giving him the short-term relief he needed to regain financial footing.
How Tom reduced his monthly repayments by $650 to manage cost of living pressures
How Nick paused $3,000 in monthly repayments to focus on finding employment
How Kristy & John saved 55% on their debt and kept their family home
What our customers are saying
Fantastic job and great communication
Very helpful professional and kind, caring and understanding
I’ve had a great experience with Revive. Working with Connie consolidating unmanageable debt has given me peace of mind and an easy way to manage the stress of having manage a variety of debt.
Nick has been amazing in his guidance, advice and support. My case was actioned quickly and the process was smooth and uncomplicated. I would have no hesitation in recommending Revive Financial – high level of professionalism
Annette was absolutely amazing, very helpful throughout this experience. She always spoke respectfully and made sure I understood everything before proceeding. Thank you Annette for all the help and support
Anette was amazing, very helpful, polite and understanding. Anette explained everything and always there if I needed anything.
Very helpful fantastic service 👏
Excellent customer service and really helpful and knowledgeable advice
Ben and team are easy to talk to no judgement And a great help
Great to deal with friendly people if I had any questions they answered them right away
Revive financial have been amazing from start to finish of my agreement. At first I hesitated to do the agreement but it has helped me so much. A special mention to my service specialist May who has been nothing but supportive and there throughout most of my debt agreement. Highly recommend Revive Financial
Would refer others in need to use
Very helpful and informative through the whole process
Very helpful with working things out with me
Hi I just want to share my experience so far with credit revive, I had the choice of credit repair Australia or credit revive, and I think i definitely made the right choice, credit repair Australia wanted to charge me almost double the amount I am paying with credit revive and i have been looked after very well, I have not one complaint and they took care of all my debts very swiftly and have taken a huge weight off my shoulders, I even think that the people I have dealt with are nicer and more polite and more understanding than credit repair Australia because from memory I had an argument or 2 and hung up on whoever I was talking to with credit repair Australia so i definitely recommend CREDIT REVIVE to anyone who is need of help and are struggling day to day with keeping up with your bills, I have been able to keep my brand new car that i would have surely lost by now if I wasn’t saved by credit revive I am very grateful for their support and services and i have already give them some sales pitches to friends and family in similar situations and I will continue to praise them and steer people in their direction if need be! Thank you for you support i appreciate it very much 😊🙏🏼
Very accomodating…shout out to Ms.Anette! She is very helpful,supportive from day one and superb.Thank you so much. Job well done!
John was very supportive and understanding
It was great working with Mason. So helpful.
Customer service is 100% Very happy
Ian was great to help me finalise my debts. Very understanding and worked with me when I had hard times during the process. Definitely would recommend Revive to everyone needing help consolidating debts.
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