How Amy secured hardship relief on her debts while navigating homelessness
Amy’s story
Facing severe financial distress, Amy and her two children were living out of their car while waiting for secure housing. She was struggling to keep up with $550 in monthly repayments towards a secured personal loan and 'Buy Now, Pay Later' debts. Despite creditors rarely offering hardship relief on secured debts, we advocated strongly on Amy's behalf. We successfully negotiated a Revive Temporary Hardship Plan (THP), providing her with immediate relief from repayments so she could prioritise securing safe accommodation for her family.
Age
31 years
Employment status
Part-time employed
Location
New South Wales
Household type
Single mother, 2 dependents
Employment
Personal care worker
The challenge
Despite working and receiving Centrelink support, a severe housing crisis and unmanageable debt repayments left Amy trapped in an incredibly vulnerable situation.
The solution
Comprehensive financial assessment
Practical guidance
Tailored solutions
Complete transparency
The result
Amy successfully entered a Revive Temporary Hardship Plan in January. This immediately stopped her unaffordable $550 monthly repayments, removed the stress of creditor harassment, and gave her the crucial financial breathing space needed to focus entirely on finding safe, stable housing for herself and her children.
Pausing high-interest payday loans
Losing his job left Nick, a single father, overwhelmed by $10,000 across eight debts – mostly high-interest payday loans – with $3,000 in monthly repayments he could no longer afford. With no assets and relying on Centrelink, traditional debt solutions weren’t the right fit. We secured a Temporary Hardship Pause, giving him a 3-month break from all repayments so he could focus on getting back into work.
Securing short-term payment relief
Unexpected cost of living pressures left Tom, a full-time sales professional, overwhelmed by $5,500 across four payday loans. With no assets and no path to refinancing, we secured a Temporary Hardship Program, getting all creditors to approve a significantly reduced payment plan. His monthly repayments dropped from $850 to just $200, giving him the short-term relief he needed to regain financial footing.
How Tom reduced his monthly repayments by $650 to manage cost of living pressures
How Nick paused $3,000 in monthly repayments to focus on finding employment
How Kristy & John saved 55% on their debt and kept their family home
What our customers are saying
Staff truly care, answer every question, even the ones you didn’t think of. If you’re struggling with debt they’ll get your financial health back on track and you’ll feel like you can take control of your finances again. Incredible work, Francis has been great throughout my entire debt agreement and even now my debt Francis made sure I felt comfortable to approach them again if I need anything. 10/10
I had the pleasure of dealing with Connie Vargas she was exceptional 100 star rating✨️She explained the whole process thoroughly, friendly and very patient thank you Connie for your help very much appreciated🙂
Very friendly and easy to deal with. I was feeling very overwhelmed and Revive helped me put my finances back into manageable payments.
Cassandra has been fantastic to deal with and has made the process as seamless as possible. At a time when things felt completely out of my control, I greatly appreciated Cassandra’s assistance and genuine care and understanding.
Great friendly and helpful service 👌
Excellent customer service all the way from start to finish. Thank you very Mr Nick Smith. Will for sure recommend this company and its services & products. Kindly. Jack
very easy to contact and very fast response
Very easy to chat with and helped me understand everything i needed
I came to them 3 years ago, lost, in debt and didn’t see a way out. They immediately helped me and supported me. My repayments were tailored to my situation and they helped lower my cost phenomenally. Today I’ve finally finished with Revive a new person without debt due to their support and I can’t thank them enough and my financial future is looking very positive thanks to Revive. A big thank you to everyone who has helped me over these 3 years and a big shoutout to Francis for taking over my case and ending it with a positive note.
Very polite, clear, and understanding. Helped usbin a difficult situation
Very caring, helpful and efficient. Nothing was a problem Extremely supportive and payments were tailor made.
Jordyn was so helpful and caring during this process. Reaching out for help was the best thing I have done the constant stress & sleepless nights worrying about overdue bills is now being resolved.
They were really helpful and hands on whenever you needed someone to talk to .
I had Joseph as my person who helped me through it all he was always really nice and helped me with everything any time I needed it I’d recommend this dept consolidate to any one in financial hardships as it as allowed me and my partner to move out on our own and start our lives can’t say anything bad about revive financial
I highly recommend 👌 Georgia was absolutely brilliant and amazing how helpful and efficient she was in helping me throughout the whole process! Thankyou kindly.
Good quick service not judgemental as to why assistance is needed.
Fast and efficient service and support.
I highly recommend Revival Financial . The whole process was quick , easy and stress free. A special mention to Kylie, who has been absolutely wonderful , she is extremely supportive & always takes the time to explain everything clearly. Her communication has been excellent throughout and I always felt informed & comfortable with each step of the process .Thank you Kylie & team at Revival for making what could have been a daunting process feel so simple & manageable .Fantastic service from start to finish !
Extremely helpful
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