How Nick paused $3,000 in monthly repayments to focus on finding employment
Key results at a glance
Nick’s story
Nick
Western AustraliaAfter losing his job, Nick, a single father, found himself unable to manage $10,000 in unsecured debt spread across eight payday loans. With his previous repayments totalling $3,000 a month, the financial pressure was immense while he actively searched for new employment. We helped Nick secure a Temporary Hardship Plan (THP), successfully negotiating a three-month pause on all payments. This crucial breathing space allowed him to focus on finding a job without the stress of mounting arrears.
Age
29 years
Employment status
Unemployed
Location
Western Australia
Household type
Single dad, 1 dependent
Employment
None
The challenge
Despite his best efforts to find work, Nick’s sudden unemployment and reliance on Centrelink left him trapped in an unmanageable cycle of high-interest debt with no assets to fall back on.
Unexpected hardship
Losing his job abruptly halted Nick’s primary source of income, leaving him entirely reliant on Centrelink to survive.
Compounding expenses
Supporting a young child as a single parent on a strictly limited income made it impossible to meet basic living costs alongside his financial obligations.
Multiple creditors
Juggling eight separate unsecured debts, predominantly aggressive payday loans, created an overwhelming administrative and financial burden.
Unsustainable repayments
Nick was facing demanding obligations of $3,000 per month- an impossible figure without a steady wage.
The solution
Comprehensive financial assessment
Practical guidance
Tailored solutions
Complete transparency
Why this approach worked
Getting started is easy and straightforward
Immediate financial relief
By establishing a THP, we successfully paused Nick’s demanding $3,000 monthly repayment obligations, instantly removing the immense financial pressure on his limited Centrelink income.
Time to regroup
Instead of dodging calls and juggling eight demanding payday lenders while caring for his child, Nick gained three months of guaranteed breathing space to focus entirely on his job hunt.
The result
Nick successfully entered into a Temporary Hardship Plan, experiencing immediate financial relief and peace of mind. The outcome eliminated the harassment from payday lenders and provided a realistic, stress-free three-month window to find employment and regain control of his financial future.
Additional benefits
Protection from aggressive debt collection and creditor harassment
Mental clarity and reduced financial stress to focus on employment
Ability to prioritise essential living costs and care for his young dependant
A structured plan ready to be implemented as soon as regular income resumes
Securing urgent hardship relief
Facing homelessness with two young children, Amy was stretched beyond her means on a part-time income supplemented by Centrelink. With a secured Swoosh loan and Afterpay debt totalling $4,000, she was paying $550 a month – money she simply didn’t have. We secured hardship approval from Swoosh, who don’t typically offer relief on secured debts, giving Amy the breathing room she needed to focus on finding a home for her family.
Securing short-term payment relief
Unexpected cost of living pressures left Tom, a full-time sales professional, overwhelmed by $5,500 across four payday loans. With no assets and no path to refinancing, we secured a Temporary Hardship Program, getting all creditors to approve a significantly reduced payment plan. His monthly repayments dropped from $850 to just $200, giving him the short-term relief he needed to regain financial footing.
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My customer service specialist was very knowledgeable and supportive. She was very understanding and compassionate to my circustances. Sharon was extremely helpful and supported me through the entire process.
I recieved amazing help from Sharon. She helped me combine all my debt and work out a repayment that worked best for me. As a stay at home mother of 2, struggling to find work while studying, this has been a massive relief off my shoulders
Had the best experience with Jordyn, she has been so helpful and so easy to deal with. She really made something that seemed so hard feel so easy. 10/10 recommend
I am extremely satisfied with the service Kylie provided. When I first came to you, I was struggling feeling frustrated, depressed and carrying so much stress. There were times during this past month that I felt like giving up, going through so much left me with little energy or drive to keep gathering documents and moving forward. But I am so deeply grateful Kylie was there every step of the way. She patiently guided me, walked me through every part of the process, and gave me 100% support exactly when I needed it most. Thanks to her care and dedication, I was finally able to get everything sorted and signed off today. I truly recommend this service to anyone needing help. Thank you so much, Kylie Bennison keep up the amazing work! Honestly, you deserve a gold medal for the difference you’ve made. I appreciate you more than words can say 🙏🏽✨
In particular I want to single out Connie for being kind and empathetic during this process.
Warranee was extremely helpful. Answered all my questions and made me feel at ease.
Sharon was so helpful through the whole process and made it so easy.
Very easy to deal with. Went above and beyond to help my situation. Would highly recommend.
Great communication,
