How Tom reduced his monthly repayments by $650 to manage cost of living pressures
Key results at a glance
Tom’s story
Tom
VictoriaDespite working full-time in sales, rising cost-of-living pressures and unexpected expenses left Tom overcommitted on credit. Juggling four payday loans totalling $5,500, his $850 monthly repayments became entirely unmanageable. After an initial hardship period, Tom still required assistance to get back on track. We successfully negotiated an extended Temporary Hardship Plan (THP) with his creditors, drastically reducing his monthly obligations to just $200 for three months to provide vital short-term financial relief.
Age
50 years
Employment status
Full-time employed
Location
Victoria
Household type
Single
Employment
Sales
The challenge
Despite working full-time in sales, the rising cost of living and unexpected expenses left Tom trapped in an unmanageable cycle of short-term debt.
Cost of living pressures
Rising everyday expenses and unexpected costs severely impacted Tom’s ability to keep up with his standard living requirements.
The payday loan trap
To stay afloat, Tom became overcommitted on credit, accumulating $5,500 across four separate payday loans.
Unsustainable repayments
Meeting the $850 per month minimum repayments across multiple lenders left Tom with virtually nothing to live on.
Ongoing financial strain
Even after completing his first THP in December, Tom was still struggling to get ahead and urgently needed an extension to avoid defaulting.
The solution
Comprehensive financial assessment
Creditor negotiation
Tailored short-term relief
Complete transparency
Why this approach worked
Getting started is easy and straightforward
Immediate cash flow relief
By negotiating the repayments down from $850 to $200 a month, we instantly freed up $650 in Tom’s monthly budget, allowing him to cover his essential living expenses without relying on more credit.
Crucial breathing space
Rather than defaulting on his payday loans, Tom was granted a three-month grace period by his creditors. This structured pause provides him with the time needed to stabilise his finances and plan his next steps without the stress of aggressive collection calls.
The result
Tom successfully entered his second Revive Temporary Hardship Plan, experiencing an immediate reduction in financial stress. All four creditors approved the heavily reduced payment plan, giving him three months of short-term relief to manage the rising cost of living and regain control of his budget.
Pausing high-interest payday loans
Losing his job left Nick, a single father, overwhelmed by $10,000 across eight debts – mostly high-interest payday loans – with $3,000 in monthly repayments he could no longer afford. With no assets and relying on Centrelink, traditional debt solutions weren’t the right fit. We secured a Temporary Hardship Pause, giving him a 3-month break from all repayments so he could focus on getting back into work.
Securing urgent hardship relief
Facing homelessness with two young children, Amy was stretched beyond her means on a part-time income supplemented by Centrelink. With a secured Swoosh loan and Afterpay debt totalling $4,000, she was paying $550 a month – money she simply didn’t have. We secured hardship approval from Swoosh, who don’t typically offer relief on secured debts, giving Amy the breathing room she needed to focus on finding a home for her family.
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What our customers are saying
I would like to say Thank you very much for helping me pay off all my debets. Thank you Thank you once again also to the manager who was looking after my account you have done a awsome job Thank you once again.
Very helpful and informative.
Amazing staff!! Process was quite effortless for a satisfying outcome. Thank you especially to Marisol
Revive has been fantastic. Always professional, understanding and supportive throughout the entire process. I am so grateful for their assistance. Thank you.
Good service
Very friendly staff and kept me updated every step of the way
I wouldn't think in million years I would be getting off from so many loans had to deal week by week until I found these beautiful lady Connie Vagras on Revive Financial. I just wanted to say thank you for getting me out of this situation. I have been struggling years and years trying to get my feet on the right spot. You're make my life alot more better now. You are so amazing with your services, very professional how you deal with the customers. We need more people like you in this world. Thank you so much for your assistance, and hope everything goes well in your future.
I had a wonderful experience working with Michelle. Her guidance was clear, patient, and genuinely supportive, making complex tasks feel manageable. She listened carefully, asked thoughtful questions, and provided practical solutions that boosted my confidence. I left the interaction feeling understood, valued, and well-equipped to move forward. Thank you, Michelle, for your excellent assistance!
Revive Financial was professional, helpful, and easy to work with. Their team (Annette) explained everything clearly and made the process simple and stress-free. Great customer service.
Excellent work/ people very helpful to everything and so professional.
I am very happy the service is so great specially with the broker who helped me with everything she very very good and work like professional Ms Tuanita Walsh Thank you so much
They helped me with my struggles so much and I really appreciated very much. Thank you to Nicolas (Nick) for all your help from the time i and my family went to Samoa to my father's funeral. You were able to hold all the payments until I got back. Thank you once again. Frances Leatua
I have been dealing with Nicole who has kept me in the loop throughout the journey and has kept me calm for what has been a stressful time in my life. No question has been ignored and at no point have I felt unsupported or lost. Nicole has been increadibly professional, transperant and only conveyed poistivity throughout my dealings with her. I would have no hesitation with recomending Revive or Nicole to any of my friends or family who need a way forward.
Kylie and Jesse have been very helpful and supportive
Anette was super helpful from start to finish. Compassionate and kind whilst offering different solutions.
Mason is very professional at her job and is very good explaining things to make it easy to understand
They are most helpful , very understanding and easy to talk to .
Excellent service and communication would highly recommend
Your too good
