How Amy secured hardship relief on her debts while navigating homelessness
Amy’s story
Facing severe financial distress, Amy and her two children were living out of their car while waiting for secure housing. She was struggling to keep up with $550 in monthly repayments towards a secured personal loan and 'Buy Now, Pay Later' debts. Despite creditors rarely offering hardship relief on secured debts, we advocated strongly on Amy's behalf. We successfully negotiated a Revive Temporary Hardship Plan (THP), providing her with immediate relief from repayments so she could prioritise securing safe accommodation for her family.
Age
31 years
Employment status
Part-time employed
Location
New South Wales
Household type
Single mother, 2 dependents
Employment
Personal care worker
The challenge
Despite working and receiving Centrelink support, a severe housing crisis and unmanageable debt repayments left Amy trapped in an incredibly vulnerable situation.
The solution
Comprehensive financial assessment
Practical guidance
Tailored solutions
Complete transparency
The result
Amy successfully entered a Revive Temporary Hardship Plan in January. This immediately stopped her unaffordable $550 monthly repayments, removed the stress of creditor harassment, and gave her the crucial financial breathing space needed to focus entirely on finding safe, stable housing for herself and her children.
Pausing high-interest payday loans
Losing his job left Nick, a single father, overwhelmed by $10,000 across eight debts – mostly high-interest payday loans – with $3,000 in monthly repayments he could no longer afford. With no assets and relying on Centrelink, traditional debt solutions weren’t the right fit. We secured a Temporary Hardship Pause, giving him a 3-month break from all repayments so he could focus on getting back into work.
Securing short-term payment relief
Unexpected cost of living pressures left Tom, a full-time sales professional, overwhelmed by $5,500 across four payday loans. With no assets and no path to refinancing, we secured a Temporary Hardship Program, getting all creditors to approve a significantly reduced payment plan. His monthly repayments dropped from $850 to just $200, giving him the short-term relief he needed to regain financial footing.
How Tom reduced his monthly repayments by $650 to manage cost of living pressures
How Nick paused $3,000 in monthly repayments to focus on finding employment
How Kristy & John saved 55% on their debt and kept their family home
What our customers are saying
Amazing help, great communication and was always there when I needed questions to ask
Revive Financial gave me the opportunity to work toward financial freedom, and I truly appreciate all the support I received throughout the process. A special thank you to Francis Borinaga for your outstanding assistance with my account. Your help was greatly appreciated!
Easy deal with and explain everything very clearly and can contact easily with out having to wait hours or days for someone to get back to you. Would highly recommend if you are struggling or getting advise on what could be a good way for you to go.
> ⭐⭐⭐⭐⭐ I can't recommend Revive Financial highly enough. From the very beginning, the entire process was handled with professionalism, kindness, and genuine care. A special thank you to Tuanita Walsh, who has been absolutely amazing throughout my journey. She took the time to explain everything clearly, kept me updated every step of the way, and always made me feel supported rather than judged. During what was a very stressful time financially, her compassion, patience, and reassurance made such a difference. It's rare to find someone who combines professionalism with such a personal touch. Tuanita genuinely cares about her clients and goes above and beyond to make the process as smooth and stress-free as possible. Thank you, Tuanita, and the team at Revive Financial, for helping me regain control of my finances. I truly appreciate everything you've done and wouldn't hesitate to recommend your services to anyone needing financial assistance.
These people were my saviours. After a messy divorce and an ex who ran all the credit cards up, left me in despair financially. This organisation were amazing and helped me work through it all, I lost alot but slowly getting back on top.
Michelle was very helpful throughout the process. Explained and helped me in detail with calmness and politeness.
I'm very happy with the result and money I saved per week going with revive thankyou for the help
I can’t thank you guys enough for the great service that i have received from you guys and it’s been hassle free and you guys have given me the opportunity to change my life and have helped me out when ever there’s been a problem thank you and a special thank you to Steph mama you deserve a 5star review
Nicole has been amazing to deal with at Revive finance! Super helpful and very patient! 10/10 recommend if your having financial issues!!
Joseph at Revive Financial was fantastic and understanding. I was battling Debt I could never seem to get on top off. My financial situation was dire with no near solutions. I can now see a much healthier and brighter financial future with the ability to save . This will change my life.
Very accommodating people really found a solution to all my problems
Team were amazing and patient throughout the whole process and made everything so easy. Really appreciate all their help and everything they are doing.
Very helpful.
Revive and especially Warranee were extremely helpful and professional.
Excellent service
Michelle has been absolutely wonderful throughout the entire process. She has been incredibly helpful, professional, and informative, always taking the time to explain everything clearly and answer any questions I had. Her patience, knowledge, and genuine care made what could have been a stressful experience so much easier. I truly appreciated her support and outstanding customer service. I highly recommend Michelle to anyone looking for someone who goes above and beyond. Thank you so much!
Quick & surprisingly easy
Annika was absolutely amazing. She helped me through the process and explained everything to me. Annika has been keeping me up to date with all that is happening. I can’t recommend them enough.very happy customer
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