How Amy secured hardship relief on her debts while navigating homelessness
Amy’s story
Facing severe financial distress, Amy and her two children were living out of their car while waiting for secure housing. She was struggling to keep up with $550 in monthly repayments towards a secured personal loan and 'Buy Now, Pay Later' debts. Despite creditors rarely offering hardship relief on secured debts, we advocated strongly on Amy's behalf. We successfully negotiated a Revive Temporary Hardship Plan (THP), providing her with immediate relief from repayments so she could prioritise securing safe accommodation for her family.
Age
31 years
Employment status
Part-time employed
Location
New South Wales
Household type
Single mother, 2 dependents
Employment
Personal care worker
The challenge
Despite working and receiving Centrelink support, a severe housing crisis and unmanageable debt repayments left Amy trapped in an incredibly vulnerable situation.
The solution
Comprehensive financial assessment
Practical guidance
Tailored solutions
Complete transparency
The result
Amy successfully entered a Revive Temporary Hardship Plan in January. This immediately stopped her unaffordable $550 monthly repayments, removed the stress of creditor harassment, and gave her the crucial financial breathing space needed to focus entirely on finding safe, stable housing for herself and her children.
Pausing high-interest payday loans
Losing his job left Nick, a single father, overwhelmed by $10,000 across eight debts – mostly high-interest payday loans – with $3,000 in monthly repayments he could no longer afford. With no assets and relying on Centrelink, traditional debt solutions weren’t the right fit. We secured a Temporary Hardship Pause, giving him a 3-month break from all repayments so he could focus on getting back into work.
Securing short-term payment relief
Unexpected cost of living pressures left Tom, a full-time sales professional, overwhelmed by $5,500 across four payday loans. With no assets and no path to refinancing, we secured a Temporary Hardship Program, getting all creditors to approve a significantly reduced payment plan. His monthly repayments dropped from $850 to just $200, giving him the short-term relief he needed to regain financial footing.
How Tom reduced his monthly repayments by $650 to manage cost of living pressures
How Nick paused $3,000 in monthly repayments to focus on finding employment
How Kristy & John saved 55% on their debt and kept their family home
What our customers are saying
Great communication with no judgment. Highly recommend
Would like to give a shout out to Charmaine, she has been supportive all the way through out my journey. Revive has made it seemless, with any issues that arises it will be dealt with in a timely mannner. Charmaine was also able to adapt to any changes that may have occur during this journey which relieved the unnecessary stress overall. Would recommend Revive Financial for there outstanding services.
Highly recommend if your debt is overtaking your life and your struggling. I can now breathe because of Revive Financial
I found this institution very helpful and professional in handling my case from day one. They were prompt and very precise in the information provided as well as gave me the confidence that they will do everything possible to help me in my situation. The representative who I dealt with from day 1 (Baha) is outstanding. She is professional and answers emails and messages very promptly. Initially I was worried about the Company and whether they were legitimate, however Baha answered all my questions and I did my research and eventually, I would say I would give 10 out of 10 for the way I have been assisted in getting my debt under control, I would have no hesitation in recommending this Company for Debt relief and assistance. Thanks again
I wanted to take a moment to express my appreciation for Revive Financial. Their professional approach truly helped me get my debt under control, making a stressful situation much more manageable. I am genuinely impressed with how they handled everything, and their support made a significant difference for me. If anyone is struggling with debt, I would highly recommend reaching out to Revive Financial. Their expertise and guidance can really make a positive impact.
I'm very grateful to have found this service! Aimee and Bonnie have been incredible supporting me through this process and I am so relieved now. Thank you for everything!
Everything was explained down to detail to make me understand clearly.
I’d just left my partner of 20years and had been left with some debt, so I turned to Revive and found them to be very understanding and helpful, I need to start over and that’s exactly what I have done! Thank you Revive especially May she was great.
We're very supportive all the way through and easy to contact
Thankyou to all the wonderful caring advice and assistance from Chloe Meyer, I can now move forward with my life and a lot less stress. Being able to start to rebuild my life and know I will be debt free in just three years from now is amazing. This has been a learning curve for me moving forward. Thanks doesn't seem enough for your assistance and peace of mind Chloe Meyer has given me. Chloe is a wonderful asset to your Company. Regards, Diane Smith
Revive were able to help me in a very stressful time in my life. They found a way to help me with my unique situation, and it was so easy and pain free. They've been supportive every step of the way and have always helped when I've needed it. I can't recommend them enough for what they've helped me achieve.
I would like to extend my sincere thanks to Ruth Delina and her Arrangements Team for their incredible support and effort in successfully renegotiating an incorrect debt that I have been struggling with for several years. I am extremely grateful for the time, care, and professionalism shown throughout this process. This has been a long and stressful matter for me, and their persistence and expertise have made a significant difference in achieving a positive outcome. I truly appreciate everything they have done on my behalf and the outcome they were able to secure for me.
Revive financial was amazing to work with ! Explained how the process works for your situation and make it easy to understand. Weight has been lifted off my shoulders and I feel like I can breath again financially
Great customer service and knowledge of the product that they offer to clients.
Easy stress free handling at such a stressful time
Professional and polite. Quiet relief that someone understands, I was surprised. I guess we all think we are the only ones struggling buta bit of empathy helps alot.
My experience with Revive Financial was very positive. Warranee was understanding, professional, and genuinely supportive. They explained everything clearly, kept communication open, and helped me feel more confident about getting back on track financially. I appreciated their respectful and non-judgmental approach, and I would recommend them to anyone needing financial guidance and support.
Great service and very helpful
I had an excellent experience with Revive Financial from start to finish. The team was professional, knowledgeable, and genuinely committed to helping me improve my financial situation. They took the time to explain everything clearly, answered all my questions, and tailored a solution that suited my needs rather than offering a one-size-fits-all approach. What stood out most was their transparency and support throughout the process — I always felt informed and confident in the decisions being made. Thanks to Revive Financial, I’m now in a much stronger and more stable position financially. I highly recommend their services to anyone looking for trustworthy and effective financial guidance. Thank you TEAM ❤️
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