Case study

How Donna managed her $17,000 debt and avoided Bankruptcy

Informal Agreement
Initial debt
$17,000
Outcome
Debt free
in five years

Key results at a glance

Results that speak for themselves
$17,000
Total debt managed
$5,100
Total debt reduction
1
Manageable 5-year repayment plan

The challenge

Despite her stable career as an Administration Manager, reduced household earnings and the vital need to support her son left Donna trapped with mounting debt and limited options.

Reduced household earnings

A drop in dual household income made it increasingly difficult to meet standard living costs and debt obligations.

Family support needs

Donna was actively assisting her adult son through mental health challenges, placing additional emotional and financial strain on the household.

Ineligible for standard relief

Due to a prior bankruptcy, Donna was strictly ineligible for a Part IX Debt Agreement and was unable to refinance her $17,000 debt.

Risk of a second Bankruptcy

With limited legal options available to her, she faced the severe and highly stressful risk of having to declare bankruptcy for a second time.

The solution

After reviewing Donna’s specific history and restrictions, we identified that an Informal Agreement would provide the necessary protection and a structured path to recovery without requiring a formal Part IX agreement.

Comprehensive financial assessment

We evaluated Donna’s reduced household income and family obligations against her total debt of $17,000 to determine a realistic repayment capacity.

Practical guidance

We provided a clear, non-judgemental overview of how an Informal Arrangement serves as a highly effective alternative when formal agreements and refinancing are off the table.

Tailored solutions

We negotiated directly with her creditors to accept a 70% return on the debt (settling for ~$11,900) and successfully halted all ongoing collections activity.

Complete transparency

We ensured Donna fully understood the terms of her new consolidated 5-year plan and the exact timeline for her financial recovery.

Why this approach worked

Getting started is easy and straightforward

Reason 1

Significant debt reduction & protection

By establishing an Informal Agreement, we successfully negotiated Donna’s total obligations down by 30%, instantly removing ~$5,100 of financial burden and stopping all stressful creditor collections activity.

Reason 2

Simplified financial management

Instead of facing the severe consequences of a second bankruptcy, Donna now makes a single, affordable payment under one manageable 5-year plan, allowing her to focus on supporting her family.

The result

Donna successfully executed an Informal Agreement, experiencing immediate financial relief and peace of mind. The outcome eliminated the threat of a second bankruptcy, ceased all creditor harassment, and provided a realistic, stress-free framework to become debt-free.

Before
After
Improvement
Total debt
$17,000
~$11,900
~$5,100 reduced
Repayment term
Unmanageable
1 consolidated 5-year plan
Affordable timeline achieved
Financial status
Facing second bankruptcy
Bankruptcy avoided
Secured financial future
Collections activity
Active and ongoing
Ceased entirely
Peace of mind restored

Additional benefits

A comprehensive approach to your financial recovery

Mental clarity and reduced financial stress while supporting her family

Immediate protection from further creditor harassment and collections activity

A sustainable household budget that accommodates her reduced earnings

On track to be completely debt-free in five years

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I had some amazing help from Nicole to get my finances in order. Such a stress relief and easy to sort out with their help.

Mahli
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Thanks for your help was helping me out with debt am was struggling financially sistuation

Anonymous
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My customer service specialist was very knowledgeable and supportive. She was very understanding and compassionate to my circustances. Sharon was extremely helpful and supported me through the entire process.

Anonymous
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I recieved amazing help from Sharon. She helped me combine all my debt and work out a repayment that worked best for me. As a stay at home mother of 2, struggling to find work while studying, this has been a massive relief off my shoulders

Kaelahanne
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Had the best experience with Jordyn, she has been so helpful and so easy to deal with. She really made something that seemed so hard feel so easy. 10/10 recommend

Matthew
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I am extremely satisfied with the service Kylie provided. When I first came to you, I was struggling feeling frustrated, depressed and carrying so much stress. There were times during this past month that I felt like giving up, going through so much left me with little energy or drive to keep gathering documents and moving forward. But I am so deeply grateful Kylie was there every step of the way. She patiently guided me, walked me through every part of the process, and gave me 100% support exactly when I needed it most. Thanks to her care and dedication, I was finally able to get everything sorted and signed off today. I truly recommend this service to anyone needing help. Thank you so much, Kylie Bennison keep up the amazing work! Honestly, you deserve a gold medal for the difference you’ve made. I appreciate you more than words can say 🙏🏽✨

Laulauonuu
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In particular I want to single out Connie for being kind and empathetic during this process.

Sara
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Warranee was extremely helpful. Answered all my questions and made me feel at ease.

Kirsty
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Sharon was so helpful through the whole process and made it so easy.

Danielle
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Very easy to deal with. Went above and beyond to help my situation. Would highly recommend.

Sheryl Edwards
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Great communication,

Craig
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